Braze not working or down today, 01.08.2026 in UK?

How to contact Braze support?

• Official website: https://www.braze.com/contact-us/

What happened to Braze?

Braze is a customer engagement platform that helps businesses connect with their audiences across multiple channels.

Possible causes of failures:

• Technical works on servers
• DDoS attacks
• Problems with the Internet connection
• Browser malfunctions
• Provider issues

Can't log in to your Braze account?

• Check the correctness of the entered login and password
• Make sure the Internet connection is stable
• Clear browser cache
• Try logging in through another browser or device

Messages are not delivered in Braze?

• Check the Internet connection
• Clear the application or browser cache
• Check the settings of the time and date on the device
• Restart the device

Can't access certain features in Braze?

• Make sure your account is active
• Check the settings of notifications
• Clear the application cache
• Try updating the feed manually

Can't receive push notifications in Braze?

• Check the Internet connection
• Clear the application or browser cache
• Check the settings of push notifications on the device
• Restart the device

Can't view detailed analytics in Braze?

• Make sure you have the necessary permissions
• Check the Internet connection
• Clear the application or browser cache
• Try refreshing the page