Is Lucidchart down or not working today, 24.01.2026 in UK?

How to contact Lucidchart support?

• Email: support@lucidchart.com
• Website: https://www.lucidchart.com/support

What happened to Lucidchart?

Lucidchart is a powerful online diagramming tool that helps teams collaborate and visualize ideas.

Possible causes of outages:

• Technical works on servers
• DDoS attacks
• Issues with the user’s internet connection
• Browser malfunctions
• Database issues

Can’t log in to your Lucidchart account?

• Check the correctness of the entered login and password
• Make sure the internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

Diagrams not loading properly?

• Check the internet connection
• Clear the cache of the application or browser
• Check the time and date settings on the device
• Restart the device

Can’t create a new diagram?

• Make sure you have enough storage space on your device
• Check that the diagram complies with the platform rules
• Clear the application cache
• Try creating a diagram later

Diagrams not appearing in the list?

• Make sure your account is active
• Check notification settings
• Clear the application cache
• Try refreshing the diagram list

Can’t access Lucidchart features?

• Check if the browser’s plugins are up to date
• Try accessing the features in incognito mode
• Clear the browser cookies
• Restart the browser