Is Universal Credit Portal down or not working today, 23.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

Universal Credit Portal

Operating status, problems and reviews

Official Website: www.gov.uk/sign-in-universal-credit

Current status: Working

0Reports in 24h

0"Working" reports in 24h

Service "Universal Credit Portal" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.

Downtime Map (24h)

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Problem Types (24h)

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Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

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Providers (All Time)

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Why isn't Universal Credit Portal working? What's wrong with Universal Credit Portal today?

How to contact Universal Credit Portal support?

Email: [email protected]
Form: https://www.gov.uk/contact/universal-credit

What happened to the Universal Credit Portal?

The Universal Credit Portal is a service provided by the UK government to help individuals manage their Universal Credit benefits.

Possible causes of disruptions:

Technical works on the servers
DDoS attacks
Problems with the user’s internet connection
Browser malfunctions

Can’t log into your Universal Credit Portal account?

Check the correctness of the entered login and password
Make sure your internet connection is stable
Clear the browser cache
Try logging in through another browser or device

Can’t load information on the Universal Credit Portal?

Check your internet connection
Clear the cache of the application or browser
Check the time and date settings on the device
Restart the device

Can’t receive notifications from the Universal Credit Portal?

Make sure your account is active
Check the notification settings
Clear the application cache
Try refreshing the feed manually

Can’t submit information on the Universal Credit Portal?

Check the available space in the device memory
Make sure the information complies with the platform rules
Clear the application cache
Try submitting the information later

Can’t use the search function on the Universal Credit Portal?

Check the correctness of the entered search queries
Make sure your internet connection is stable
Clear the cache of the application or browser
Try reloading the search page