Tidio not working or down today, 01.08.2026 in UK?

How to contact Tidio support?

• Email: support@tidio.com
• Official website: https://tidio.com/help

What happened to Tidio?

Tidio is a service that helps businesses improve customer engagement through real-time chat and automation.

Possible causes of failures:

• Technical works on the servers
• DDoS attacks
• Problems with the Internet connection
• Browser malfunctions
• Issues with the website or application

Can't log in to Tidio?

• Check the correctness of the entered login and password
• Make sure the Internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

Messages not sending in Tidio?

• Check the Internet connection
• Make sure there are no restrictions on the chat
• Clear the cache of the application or browser
• Try sending a message later

Tidio chat not loading?

• Check the Internet connection
• Clear the cache of the application or browser
• Check the website for updates
• Try refreshing the page

Issues with chatbot functionality?

• Check the chatbot settings
• Make sure the Internet connection is stable
• Clear the cache of the application or browser
• Try restarting the chatbot

Tidio not responding?

• Check the Internet connection
• Make sure the browser is up to date
• Try accessing the service from another device
• Contact support for further assistance