TfL Go not working or down today, 01.08.2026 in UK?

How to contact TfL Go support?

Official website: tfl.gov.uk/help

What happened to TfL Go?

TfL Go is a service provided by Transport for London to help users navigate the public transport system. It includes maps, timetables, and real-time information about bus, tube, and rail services.

Possible causes of outages:

• Technical works on servers
• DDoS attacks
• Problems with the internet connection
• Issues with the user's device
• Network congestion

Can't access TfL Go?

• Check your internet connection
• Clear the cache on your device
• Try accessing the service through a different browser or device
• Ensure your device's time and date settings are correct

Can't find the route to my destination?

• Ensure you have the latest version of the app or website
• Check the map coverage area
• Try using a different route-planning method
• Contact support for further assistance

Timetable information not showing up?

• Refresh the page
• Check your internet connection
• Clear the cache
• Ensure your device's time and date settings are correct

Payment not going through?

• Check your internet connection
• Ensure your payment method is valid
• Try a different payment method
• Contact support for further assistance

Map not loading?

• Check your internet connection
• Clear the cache
• Try accessing the service through a different browser or device
• Ensure your device's time and date settings are correct