Star Walk not working or down today, 01.08.2026 in UK?

How to contact Star Walk support?

Official website support page: https://www.starwalk.space/help

What happened to Star Walk?

Star Walk is an application that helps you explore the night sky and learn about astronomy.

Possible causes of failures:

• Technical works on the servers
• Internet connection problems
• Application updates
• Device compatibility issues
• Internet service provider problems

Can't launch the Star Walk app?

• Check the application permissions in the settings
• Restart the device
• Update the application to the latest version
• Make sure your device meets the minimum requirements

The app is slow or freezes?

• Close other applications running in the background
• Restart the device
• Clear the application cache
• Update the operating system to the latest version

The map does not load?

• Check the internet connection
• Restart the application
• Make sure the date and time on the device are correct
• Update the application to the latest version

The interface is displayed in an unfamiliar language?

• Check the language settings in the application
• Restart the application
• Update the application to the latest version
• Check for updates to the operating system

The application does not receive location data?

• Make sure the location services are enabled on the device
• Restart the application
• Check the settings for accessing the GPS on the device
• Update the application to the latest version