Close and reopen the app Restart your device Update the app to the latest version Check for system updates on your device

Check the source of the audio Make sure the audio is not muted Restart the Sonos system Check the connection between the speakers

Check your internet connection Clear the app cache Try logging in from another device Reset your password

Sonos App down today? Issues and troubleshooting

What is happening now

Service "Sonos App" operates with a stability of 100.00%. In the last 24h: 24 h, 0 min (100.00%). Last month: 30 d, 0 h, 0 min (100.00%).

Downtime Map (24h)

Reports by Date

Problem Types (24h)

Providers (24h) / User OS (24h)

Response Time / Availability History

All-Time Statistics

How to contact Sonos support?

Email: support@sonos.com
Website: https://www.sonos.com/support

What happened to the Sonos App?

The Sonos App is a convenient way to control your Sonos system and access music streaming services. It allows you to play music, adjust settings, and more.

Possible causes of failures:

Technical works on the servers
DDoS attacks
Problems with the Internet connection
Browser malfunctions
Network issues

Can't connect to the Sonos App?

Check your Internet connection
Restart the app
Check the network settings on your device
Try connecting to another Wi-Fi network

App not responding?

Close and reopen the app
Restart your device
Update the app to the latest version
Check for system updates on your device

Audio not playing?

Check the source of the audio
Make sure the audio is not muted
Restart the Sonos system
Check the connection between the speakers

Can't find a device in the Sonos App?

Make sure the device is turned on and connected to the same network
Restart the device
Check the device settings in the app
Reset the device to factory settings (if necessary)

Login issues?

Check your internet connection
Clear the app cache
Try logging in from another device
Reset your password

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