Prometheus not working or down today, 01.08.2026 in UK?

How to contact Prometheus support?

• Official website support page

What happened to Prometheus?

Prometheus is an open-source monitoring system designed for high-performance monitoring of computer services.

Possible causes of failures:

• Technical works on servers
• DDoS attacks
• Problems with the user's Internet connection
• Malfunctions in the browser

Can't access your Prometheus account?

• Check the correctness of the login and password
• Make sure the Internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

Metrics not displayed correctly in Prometheus?

• Check the correctness of the query
• Make sure the Internet connection is stable
• Clear the browser cache
• Try reloading the page

Alerts not working in Prometheus?

• Check the alerting rules configuration
• Make sure the email or notification settings are correct
• Clear the browser cache
• Try restarting the alerting service

Can't configure Prometheus properly?

• Check the configuration files for errors
• Make sure the service accounts have the necessary permissions
• Clear the browser cache
• Try reloading the configuration

Prometheus dashboard not loading?

• Check the network connection
• Make sure the browser supports the necessary plugins
• Clear the browser cache
• Try accessing the dashboard from another browser or device