Is Pets at Home down or not working today, 24.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

Pets at Home

Operating status, problems and reviews

Official Website: www.petsathome.com

Current status: Working

Last report: 17.01.2026 12:56

0Reports in 24h

0"Working" reports in 24h

Service "Pets at Home" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time. If there are failures, they are most often reported from the cities: Calne, Penrith. The main problems are: The website isn’t working and Continually buffering.

Downtime Map (24h)

Cities with Outages (24h)

Reports by Date

Problem Types (24h)

No data on problem types yet.

Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

The website isn’t working2
Continually buffering1
Unable to put an online order in.1
Slow to load website1
Icon for my account constantly buffering1
Clicking on the icon just takes you to a screen that is buffering.1

Providers (All Time)

User OS (All Time)

Regions with Outages (All Time)

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Why isn't Pets at Home working? What's wrong with Pets at Home today?

How to contact Pets at Home support?

Email: support@petsathome.co.uk
Social media: official accounts

What happened to Pets at Home?

Pets at Home is a leading pet supplies retailer in the UK, providing a wide range of products for pets.

Possible causes of disruptions:

Technical works on servers
DDoS attacks
Issues with the user’s internet connection
Browser malfunctions
Website maintenance

Can’t log in to your Pets at Home account?

Check the correctness of the entered login and password
Make sure the internet connection is stable
Clear browser cache
Try logging in through another browser or device

Can’t view product details?

Check your internet connection
Clear the cache of the application or browser
Check the time and date settings on the device
Restart the device

Can’t place an order?

Check the contents of the shopping cart
Make sure there are no payment issues
Clear browser cache
Try placing the order again

Can’t access the website?

Check your internet connection
Try accessing the website from another device
Clear browser cookies
Restart your router

Can’t find a product?

Use the search filters correctly
Make sure the internet connection is stable
Clear the cache of the application or browser
Try searching again