Is Octopus Energy App down or not working today, 24.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

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Octopus Energy App

Operating status, problems and reviews

Official Website: octopus.energy/blog/octopus-energy-app

Current status: Working

0Reports in 24h
0"Working" reports in 24h

Service "Octopus Energy App" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.

Downtime Map (24h)

Cities with Outages (24h)

No outage reports with location data in the last 24 hours.

Reports by Date

Problem Types (24h)

  • No data on problem types yet.

Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

  • No reports have been submitted for this service yet.

Providers (All Time)

User OS (All Time)

Regions with Outages (All Time)

No reports with location data have been submitted yet.

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Report a Problem

Why isn't Octopus Energy App working? What's wrong with Octopus Energy App today?

How to contact Octopus Energy App support?

  • Email: support@octopus.energy
  • Form on the website: https://www.octopus.energy/contact-us/
  • Social media: official Octopus Energy accounts

What happened to Octopus Energy App?

Octopus Energy App is a user-friendly platform that allows customers to manage their energy usage and payments.

Possible causes of outages:

  • Technical works on the servers
  • DDoS attacks
  • Internet connection issues
  • Browser malfunctions
  • Network congestion

Can’t log in to your Octopus Energy App account?

  • Check the correctness of the entered login and password
  • Make sure the internet connection is stable
  • Clear the browser cache
  • Try logging in through another browser or device

Can’t view your usage data?

  • Check your internet connection
  • Clear the app or browser cache
  • Check the time and date settings on your device
  • Restart your device

Can’t make a payment through the app?

  • Check the balance on your payment method
  • Ensure the payment details are correct
  • Clear the app cache
  • Try making the payment again later

Can’t receive notifications from Octopus Energy App?

  • Check if your account is active
  • Verify the notification settings
  • Clear the app cache
  • Restart the app

Can’t update the app on your device?

  • Check your device’s internet connection
  • Ensure sufficient storage space
  • Restart your device
  • Try updating the app through a different app store

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