Check the balance on your account Make sure the recipient's details are correct Clear the Moonpig app cache Try sending a gift later

Check the delivery address Contact the recipient to confirm receipt Check the status of the order on the Moonpig website Contact Moonpig support for further assistance

Check the payment method details Make sure there are sufficient funds in the account Clear the payment app or browser cache Try making the payment again

Moonpig down today? Service not working — current problems

What is happening now

Service "Moonpig" operates with a stability of 100.00%. In the last 24h: 24 h, 0 min (100.00%). Last month: 30 d, 0 h, 0 min (100.00%).

Downtime Map (24h)

Reports by Date

Problem Types (24h)

Providers (24h) / User OS (24h)

Response Time / Availability History

All-Time Statistics

How to contact Moonpig support?

Email: support@moonpig.com
Website: https://www.moonpig.com/help

What happened to Moonpig?

Moonpig is a popular online gift platform where users can buy and send gifts to their loved ones.

Possible causes of disruptions:

Technical works on servers
DDoS attacks
Provider issues
Internet connection problems
Browser malfunctions

Can't log in to your Moonpig account?

Check the correctness of the entered login and password
Make sure the internet connection is stable
Clear the browser cache
Try logging in through another browser or device

Can't send a gift?

Check the balance on your account
Make sure the recipient's details are correct
Clear the Moonpig app cache
Try sending a gift later

Gift not delivered?

Check the delivery address
Contact the recipient to confirm receipt
Check the status of the order on the Moonpig website
Contact Moonpig support for further assistance

Payment issues?

Check the payment method details
Make sure there are sufficient funds in the account
Clear the payment app or browser cache
Try making the payment again

Can't view orders history?

Check your internet connection
Clear the Moonpig app cache
Try accessing the order history through another browser or device
Contact Moonpig support if the issue persists

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