Mendeley not working or down today, 01.08.2026 in UK?

How to contact Mendeley support?

• Email: support@mendeley.com
• Official website: https://www.mendeley.com/help/

What happened to Mendeley?

Mendeley is a powerful reference management tool that helps researchers organize their citations and bibliographies. It is widely used by academics and researchers around the world.

Possible causes of outages:

• Technical works on the servers
• DDoS attacks
• Internet connection issues
• Browser malfunctions
• Database issues

Can't log in to your Mendeley account?

• Check the correctness of the entered login and password
• Ensure that the internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

Can't sync documents with Mendeley?

• Check your internet connection
• Verify that the document folder permissions are correct
• Restart Mendeley
• Ensure that your Mendeley account is connected to the correct Google or Microsoft account

Can't access Mendeley features?

• Check your internet connection
• Ensure that your browser is up to date
• Clear the browser cache
• Try accessing the feature in a different browser or device

Can't download Mendeley files?

• Check your internet connection
• Ensure that the file is not corrupted
• Try downloading the file again
• Restart Mendeley

Can't export data from Mendeley?

• Check your internet connection
• Ensure that the export format is supported
• Try exporting the data again
• Restart Mendeley