H&M Loyalty not working or down today, 01.08.2026 in UK?

How to contact H&M Loyalty support?

• Email: support@hm.com
• Form on the official website: https://www.hm.com/help

What happened to H&M Loyalty?

H&M Loyalty is a program that allows you to collect points when shopping at H&M stores.

Possible causes of failures:

• Technical works on the servers
• DDoS attacks
• Problems with the user's Internet connection
• Malfunctions in the browser

Can't log into your H&M Loyalty account?

• Check the correctness of the entered login and password
• Make sure the Internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

H&M Loyalty points not showing up?

• Check your account balance
• Make sure the points have been credited
• Clear the cache of the application
• Try refreshing the page

H&M Loyalty app not working?

• Check your Internet connection
• Clear the app cache
• Restart your device
• Update the app to the latest version

Can't use H&M Loyalty rewards?

• Check the balance of your rewards
• Make sure the rewards are valid
• Contact support for further assistance

H&M Loyalty app not syncing with my account?

• Check the connection between the app and the account
• Clear the app cache
• Restart the app
• Try logging out and back in