GOV.UK ID Check App not working or down today, 01.08.2026 in UK?

How to contact GOV.UK ID Check App support?

Official support page: https://www.gov.uk/help/contact-government

What happened to GOV.UK ID Check App?

GOV.UK ID Check App is a service provided by the UK Government to verify identities online. It is used for various government services.

Possible causes of outages:

• Technical works on servers
• DDoS attacks
• Internet provider issues
• Browser malfunctions
• Service maintenance

Can't log in to your GOV.UK ID Check App account?

• Check the correctness of the login and password
• Make sure the internet connection is stable
• Clear the browser cache
• Try logging in through another browser or device

App not responding or loading slowly?

• Check your internet connection
• Clear the app cache
• Restart the app
• Ensure your device meets the app's system requirements

Error message about an invalid certificate?

• Try clearing the browser cache
• Check the date and time settings on your device
• Disable VPN or proxy if used
• Try accessing the service through a different network

Problems with verification process?

• Ensure all required fields are filled out correctly
• Check the status of the verification system on the official website
• Contact support for further assistance

Issues with accessing the service via mobile network?

• Switch to a different mobile network
• Check if other apps work on your mobile network
• Restart your mobile device
• Ensure your mobile data plan allows access to the required services