Gateway (Government) not working or down today, 01.08.2026 in UK?

How to contact Gateway (Government) support?

• Email: support@gateway.gov
• Website: https://gateway.gov/help

What happened to Gateway (Government)?

Gateway (Government) is a service designed to provide government services online.

Possible causes of failures:

• Technical works on servers
• DDoS attacks
• Problems with the user's Internet connection
• Bugs in the service

Can't access my account on Gateway (Government)?

• Check the correctness of the entered login and password
• Make sure your Internet connection is stable
• Clear browser cache
• Try logging in through another browser or device

Services are slow or not responding?

• Check your Internet connection
• Clear the cache of the service
• Try refreshing the page
• Check the server status on the official website

Error when submitting a request?

• Make sure the request complies with the service rules
• Check the connection to the Internet
• Clear the cache of the service
• Try submitting the request again later

Notification not received?

• Check the notification settings
• Make sure your account is active
• Clear the cache of the service
• Try checking notifications again

Error when updating personal data?

• Make sure the data complies with the service rules
• Check the connection to the Internet
• Clear the cache of the service
• Try updating the data again later