Freshdesk not working or down today, 01.08.2026 in UK?

How to contact Freshdesk support?

• Email: support@freshdesk.com
• Website: https://www.freshdesk.com/support

What happened to Freshdesk?

Freshdesk is a customer service software that helps businesses manage customer inquiries and support tickets.

Possible causes of outages:

• Technical work on servers
• DDoS attacks
• Issues with the user's internet connection
• Browser malfunctions
• Provider problems

Can't log into your Freshdesk account?

• Check the correctness of the entered login and password
• Make sure the internet connection is stable
• Clear browser cache
• Try logging in through another browser or device

Can't load tickets in Freshdesk?

• Check your internet connection
• Clear the cache of the application or browser
• Check the time and date settings on the device
• Restart the device

Can't see new tickets in Freshdesk?

• Make sure your account is active
• Check notification settings
• Clear the application cache
• Try refreshing the feed manually

Can't save a ticket in Freshdesk?

• Check the available space in the device's memory
• Make sure the ticket complies with the platform's rules
• Clear the application cache
• Try saving the ticket later

Can't access Freshdesk support features?

• Check your internet connection
• Clear the cache of the application or browser
• Try logging out and back in
• Check if the feature is available in your plan