Is Citymapper down or not working today, 24.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

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Citymapper

Operating status, problems and reviews

Official Website: citymapper.com

Current status: Working

0Reports in 24h
0"Working" reports in 24h

Service "Citymapper" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.

Downtime Map (24h)

Cities with Outages (24h)

No outage reports with location data in the last 24 hours.

Reports by Date

Problem Types (24h)

  • No data on problem types yet.

Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

  • No reports have been submitted for this service yet.

Providers (All Time)

User OS (All Time)

Regions with Outages (All Time)

No reports with location data have been submitted yet.

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Average rating: 0.00 (0 votes)

Report a Problem

Why isn't Citymapper working? What's wrong with Citymapper today?

How to contact Citymapper support?

  • Email: support@citymapper.com
  • Social media: official Citymapper accounts

What happened to Citymapper?

Citymapper is a travel app that helps users navigate public transport systems around the world.

Possible causes of failures:

  • Technical works on servers
  • DDoS attacks
  • Problems with the Internet connection
  • Browser malfunctions
  • Issues with the app update
  • Problems with the payment system

Can’t log in to Citymapper?

  • Check the correctness of the entered login and password
  • Make sure the Internet connection is stable
  • Clear the browser cache
  • Try logging in through another browser or device

The maps are not loading?

  • Check the Internet connection
  • Clear the app or browser cache
  • Check the time and date settings on the device
  • Restart the device

The routes are not displayed correctly?

  • Make sure your account is active
  • Check the settings for notifications
  • Clear the app cache
  • Try to update the route manually

Payment is not going through?

  • Check the available balance on your payment method
  • Make sure the payment details are correct
  • Clear the app cache
  • Try making a payment later

The app is crashing?

  • Restart the app
  • Check for app updates
  • Clear the app cache
  • Try using a different device

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