Is British Gas down or not working today, 23.01.2026 in UK?

How to contact British Gas support?

Phone: [official support phone number not provided, main communication channel — form on the website]

Email: [official support email not provided]

Form: [link to the official support page]

Social media: [official social media accounts]

What happened to British Gas?

British Gas is a leading energy company providing gas, electricity, and home services. It offers a range of solutions for customers’ energy needs.

Possible causes of failures:

• Technical works on servers
• DDoS attacks
• Problems with the user’s internet connection
• Browser malfunctions
• Issues with account access
• Billing and payment issues

Can’t log in to your British Gas account?

• Check the correctness of the entered login and password
• Make sure the internet connection is stable
• Clear browser cache
• Try logging in through another browser or device

Payment issues?

• Verify the payment details
• Check for any system notifications regarding payment
• Contact your bank or card issuer to ensure there are no issues with the payment method
• Try making the payment again later

Billing problems?

• Check the billing statement for accuracy
• Contact British Gas customer service for clarification
• Verify if there are any special offers or discounts affecting your bill
• Ensure that the payment method is correctly linked to your account

Service not available?

• Check the service status page on the British Gas website
• Ensure there are no regional outages
• Contact customer service for updates
• Try accessing the service from a different location if possible

Account verification issues?

• Ensure all personal details are up to date
• Contact British Gas support for verification steps
• Check for any notifications regarding account status
• Follow the instructions provided by customer service