Service "BetterHelp UK" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.
Downtime Map (24h)
Cities with Outages (24h)
No outage reports with location data in the last 24 hours.
Reports by Date
Problem Types (24h)
No data on problem types yet.
Providers (24h)
User OS (24h)
Response Time by Date
Availability History by Date
All-Time Statistics
Problem Types (All Time)
No reports have been submitted for this service yet.
Providers (All Time)
User OS (All Time)
Regions with Outages (All Time)
No reports with location data have been submitted yet.
Why isn't BetterHelp UK working? What's wrong with BetterHelp UK today?
How to contact BetterHelp UK support?
Email: support@betterhelp.co.uk
Website: https://www.betterhelp.co.uk/help
Social media: official accounts
What happened to BetterHelp UK?
BetterHelp UK is an online mental health support service that provides therapy and counseling sessions through video calls, phone calls, and messaging.
Possible causes of service disruptions:
Technical works on the servers
DDoS attacks
Internet provider issues
Browser malfunctions
Account-related problems
Can’t log in to your BetterHelp UK account?
Check the correctness of the entered login and password
Ensure that the internet connection is stable
Clear browser cache
Try logging in through another browser or device
Messages not delivering in BetterHelp UK?
Check the internet connection
Clear app or browser cache
Ensure that the app is updated to the latest version
Try restarting the app
Video calls not connecting in BetterHelp UK?
Check the internet connection stability
Ensure that the microphone and camera are working properly
Restart the app
Try using a different device
Payment issues on BetterHelp UK?
Check the payment details and ensure they are correct
Try using a different payment method
Contact your bank or financial institution for any issues with the transaction
Check if there are any promotional codes or discounts available
Profile information not updating in BetterHelp UK?
Log out and log back into your account
Clear browser cache
Ensure that the changes you want to make are within the allowed limits