Basecamp not working or down today, 01.08.2026 in UK?

How to contact Basecamp support?

• Official website support form: https://basecamp.com/help

What happened to Basecamp?

Basecamp is a project management tool designed to help teams collaborate effectively.

Possible causes of failures:

• Technical works on servers
• DDoS attacks
• Internet connection problems with the user
• Browser malfunctions

Can't log into your Basecamp account?

• Check the correctness of the entered login and password
• Make sure the internet connection is stable
• Clear browser cache
• Try logging in through another browser or device

Can't access project details?

• Check your internet connection
• Clear the application or browser cache
• Make sure your browser supports the latest version of the Basecamp interface
• Try refreshing the page

Notifications not working?

• Check the status of your account
• Check notification settings
• Clear the application cache
• Try updating notifications manually

Can't send messages in Basecamp?

• Check the stability of your internet connection
• Make sure there are no restrictions on sending messages
• Clear the application cache
• Try sending messages later

Can't view attachments?

• Check your internet connection
• Make sure the file format is supported by the platform
• Clear the application or browser cache
• Try downloading the attachment again