Service "BetterHelp" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.
Downtime Map (24h)
Cities with Outages (24h)
No outage reports with location data in the last 24 hours.
Reports by Date
Problem Types (24h)
No data on problem types yet.
Providers (24h)
User OS (24h)
Response Time by Date
Availability History by Date
All-Time Statistics
Problem Types (All Time)
No reports have been submitted for this service yet.
Providers (All Time)
User OS (All Time)
Regions with Outages (All Time)
No reports with location data have been submitted yet.
Why isn't BetterHelp working? What's wrong with BetterHelp today?
How to contact BetterHelp support?
Email: [Official Support Email]
Website: [Official Support Website]
Social Media: [Official Social Media Accounts]
What happened to BetterHelp?
BetterHelp is an online platform providing mental health support and therapy services. Users can access professional help through video calls, phone calls, and messaging.
Possible causes of disruptions:
Technical work on servers
DDoS attacks
Provider issues
Internet connection problems
Browser malfunctions
Can’t log into your BetterHelp account?
Check the correctness of the login and password
Ensure stable internet connection
Clear browser cache
Try logging in through another browser or device
Messages not loading in BetterHelp?
Check your internet connection
Clear app or browser cache
Verify time and date settings on your device
Restart your device
Can’t access certain features in BetterHelp?
Ensure your account is up to date
Check your internet connection
Clear app or browser cache
Try refreshing the page
Audio or video calls not working in BetterHelp?
Check your internet connection
Restart the app or browser
Ensure your device’s microphone and camera are working properly
