Is H&M Loyalty down or not working today, 24.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

Logo for H&M Loyalty

H&M Loyalty

Operating status, problems and reviews

Official Website: www2.hm.com/en_gb/member/info.html

Current status: Working

0Reports in 24h
0"Working" reports in 24h

Service "H&M Loyalty" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.

Downtime Map (24h)

Cities with Outages (24h)

No outage reports with location data in the last 24 hours.

Reports by Date

Problem Types (24h)

  • No data on problem types yet.

Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

  • No reports have been submitted for this service yet.

Providers (All Time)

User OS (All Time)

Regions with Outages (All Time)

No reports with location data have been submitted yet.

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Average rating: 0.00 (0 votes)

Report a Problem

Why isn't H&M Loyalty working? What's wrong with H&M Loyalty today?

How to contact H&M Loyalty support?

  • Email: support@hm.com
  • Form on the official website: https://www.hm.com/help

What happened to H&M Loyalty?

H&M Loyalty is a program that allows you to collect points when shopping at H&M stores.

Possible causes of failures:

  • Technical works on the servers
  • DDoS attacks
  • Problems with the user’s Internet connection
  • Malfunctions in the browser

Can’t log into your H&M Loyalty account?

  • Check the correctness of the entered login and password
  • Make sure the Internet connection is stable
  • Clear the browser cache
  • Try logging in through another browser or device

H&M Loyalty points not showing up?

  • Check your account balance
  • Make sure the points have been credited
  • Clear the cache of the application
  • Try refreshing the page

H&M Loyalty app not working?

  • Check your Internet connection
  • Clear the app cache
  • Restart your device
  • Update the app to the latest version

Can’t use H&M Loyalty rewards?

  • Check the balance of your rewards
  • Make sure the rewards are valid
  • Contact support for further assistance

H&M Loyalty app not syncing with my account?

  • Check the connection between the app and the account
  • Clear the app cache
  • Restart the app
  • Try logging out and back in

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