Is BetterHelp UK down or not working today, 24.01.2026 in UK?

Is the site or app down for just you, or is there a global outage?

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BetterHelp UK

Operating status, problems and reviews

Official Website: www.betterhelp.com

Current status: Working

0Reports in 24h
0"Working" reports in 24h

Service "BetterHelp UK" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.

Downtime Map (24h)

Cities with Outages (24h)

No outage reports with location data in the last 24 hours.

Reports by Date

Problem Types (24h)

  • No data on problem types yet.

Providers (24h)

User OS (24h)

Response Time by Date

Availability History by Date

All-Time Statistics

Problem Types (All Time)

  • No reports have been submitted for this service yet.

Providers (All Time)

User OS (All Time)

Regions with Outages (All Time)

No reports with location data have been submitted yet.

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Average rating: 0.00 (0 votes)

Report a Problem

Why isn't BetterHelp UK working? What's wrong with BetterHelp UK today?

How to contact BetterHelp UK support?

  • Email: support@betterhelp.co.uk
  • Website: https://www.betterhelp.co.uk/help
  • Social media: official accounts

What happened to BetterHelp UK?

BetterHelp UK is an online mental health support service that provides therapy and counseling sessions through video calls, phone calls, and messaging.

Possible causes of service disruptions:

  • Technical works on the servers
  • DDoS attacks
  • Internet provider issues
  • Browser malfunctions
  • Account-related problems

Can’t log in to your BetterHelp UK account?

  • Check the correctness of the entered login and password
  • Ensure that the internet connection is stable
  • Clear browser cache
  • Try logging in through another browser or device

Messages not delivering in BetterHelp UK?

  • Check the internet connection
  • Clear app or browser cache
  • Ensure that the app is updated to the latest version
  • Try restarting the app

Video calls not connecting in BetterHelp UK?

  • Check the internet connection stability
  • Ensure that the microphone and camera are working properly
  • Restart the app
  • Try using a different device

Payment issues on BetterHelp UK?

  • Check the payment details and ensure they are correct
  • Try using a different payment method
  • Contact your bank or financial institution for any issues with the transaction
  • Check if there are any promotional codes or discounts available

Profile information not updating in BetterHelp UK?

  • Log out and log back into your account
  • Clear browser cache
  • Ensure that the changes you want to make are within the allowed limits
  • Contact support for further assistance

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