Is British Museum down or not working today, 24.01.2026 in UK?

How to contact British Museum support?

Official website: https://www.britishmuseum.org/help-and-contact

What happened to the British Museum?

The British Museum is one of the largest and most comprehensive museums in the world, housing a vast collection of artefacts from around the globe.

Possible causes of disruptions:

• Technical works on the servers
• DDoS attacks
• Problems with the user’s internet connection
• Browser malfunctions
• Website maintenance

Can’t access the British Museum website?

• Check your internet connection
• Clear your browser cache
• Try accessing the site from a different browser or device
• Ensure that your browser’s compatibility settings are appropriate

Issues with museum exhibits not loading?

• Check your internet connection
• Clear your browser cache
• Disable any VPN or proxy services that might be interfering
• Try accessing the museum’s website from a different network

Problems with interactive features not working?

• Ensure your browser supports the necessary plugins (e.g., Flash, JavaScript)
• Clear your browser cookies
• Disable any ad-blocking software temporarily
• Try accessing the feature on a different day

Can’t find information on the British Museum website?

• Use the search function on the website
• Ensure that your search terms are clear and specific
• Check the spelling of your search terms
• Try using different search terms

Issues with the British Museum mobile app?

• Check your internet connection on your mobile device
• Ensure that the app is up to date
• Clear the app’s cache
• Restart your mobile device